Medicanna USA, operated by Da Costa LLC, respects your privacy. This policy explains what information we collect, how we use it, and how you can contact us about your data.
Last updated: May 16, 2026
We may collect contact details, account information, shipping details, order history, patient portal submissions, prescription or ANVISA authorization files when voluntarily provided, support messages, and basic website analytics.
We use information to create accounts, process orders, review patient documentation, provide support, respond to inquiries, improve the website, maintain compliance records, and protect the security of our services.
Brazilian patients may upload prescription and ANVISA-related documents. These files are used only for registration, compliance review, order eligibility, and support related to Medicanna USA services.
We do not sell personal information. We may share necessary information with payment processors, shipping providers, compliance reviewers, professional advisors, or service providers that help operate the website and fulfill orders.
We use reasonable technical and organizational safeguards. No online system is perfectly secure, so please avoid sending passwords or unnecessary sensitive information by email or chat.
You may contact us to request access, correction, or deletion of personal information where legally permitted. Some records may need to be retained for compliance, accounting, fraud prevention, or legal obligations.
Questions about privacy can be sent to contact@medicannausa.com.
Contact Medicanna USA at contact@medicannausa.com or WhatsApp +1 (530) 263-9644.